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ProAir Elite Protection - Enhancing Comfort, Ensuring Peace of Mind

Smart Air Conditioning Service Protection Plans for Homeowners and Property Managers

Split-system air conditioner in a modern Perth home protected by ProAir Elite Protection Program

Introducing "ProAir Elite Protection"

Because comfort shouldn’t come with costly surprises

When your air conditioner suddenly stops cooling, it’s more than an inconvenience — it’s a disruption to your comfort and your budget.
Unexpected repairs can cost hundreds or even thousands. Parts wear out, systems fail, and service calls don’t wait for payday.

Pro Air Elite

The Pro Air Elite a subscription-based safety net designed to shield you from the financial impact of air-conditioning breakdowns.

Instead of facing unpredictable repair bills, you enjoy predictable costs and guaranteed coverage for approved labor when something goes wrong.

"We’re not a repair company — We are your partner in protection".

Our role is to reimburse your repair costs, so you can restore comfort fast and keep life running smoothly.

Simple Process

1. Call for a Repair
You can call any licensed HVAC professional you prefer or ask us to connect you to verified service companies and licensed technicians from HPA Trusted Network.

2. Claim and get paid: Simply upload your repair invoice for review. Once it is processed, you will be reimbursed according to your plan’s coverage.

Above all: Your ProAir Subscription Plan is 100% Tax Deductible!

As a property investor, you can claim your Pro Air Elite Protection plan on your tax return.
If your combined income is between $70k to $130K per year, the estimated Tax refund is around 32%.

That means the actual cost of your plan drops significantly (e.g. from $500 to $340) while your overall benefit more than doubles (~300%).

SAVE more, CLAIM more, PROTECT more.

How it works

1. Choose Your Plan

Select the protection level that best fits your home, lifestyle, or property portfolio.
Each plan clearly outlines annual limits, waiting periods, and claim coverage before you subscribe, ensuring total transparency.

See Subscription Plans

2. Activate Your Coverage

Sign up securely online and receive instant confirmation with your plan details and next steps.
After a short waiting period, your protection kicks in, keeping your air conditioning covered for 12 months of uninterrupted comfort.

3. When an AC Breakdown Happens

Use your preferred licensed HVAC technician or choose one from our ProAir Trusted Service Network.
Get the repair done — we’ll review and approve your claim promptly.

4. Get Paid or Pay Nothing Upfront

Once approved, we issue your payout for the covered labour costs as per your plan.
You can receive it directly to your bank account or have us pay the technician (if using from HPA network)

Key Benefits of the ProAir Elite Protection

Icons representing financial protection, fast AC repair claims, and local HVAC expertise.

Financial Peace of Mind

Avoid surprise repair bills and control your costs with predictable annual coverage. ProAir Elite Protection shields your budget from sudden expenses so you can focus on comfort, not costs.

Rapid Claim Payout

Financial Peace of Mind

Submit your claim online in minutes. Our streamlined process and quick approvals mean less waiting and more cooling. We prioritise transparency, speed, and real human support every step.

Freedom of Choice

Financial Peace of Mind

Reliable Local Support

Choose your own licensed technician or use our trusted ProAir Service Network. Either way, you stay in control while we handle the claim, payout, and peace of mind. Choose what suits you best.

HVAC technician servicing an air conditioner under Horizon Pro Air protection plan in Perth.

Reliable Local Support

Financial Peace of Mind

Reliable Local Support

Backed by HVAC engineers with 20+ years of experience, we deliver reliable service, guidance, and protection plans tailored to WA’s unique climate and property needs. True Comfort Starts Locally

About Horizon ProAir

Our Story

Our Mission

Our Vision

With over 20 years of industry experience, Horizon Pro Air was founded by professionals who’ve worked with leading global air-conditioning manufacturers in Australia knowing the importance of customer care.
We know HVAC systems inside and out — from installation and servicing to the real challenges homeowners and property managers face every day.

We are not an insurance company.

We are HVAC specialists who understand what fails, and how to respond fast when comfort is at risk.

Our Vision

Our Mission

Our Vision

To change how people experience air conditioning ownership — from unpredictable repairs to predictable peace of mind.

Through innovation and transparency, Horizon Pro Air aims to set a new standard in home comfort protection, empowering homeowners and property managers to enjoy year-round reliability without financial stress.

Our vision is simple: comfort, control, and confidence for every customer.

Our Mission

To deliver dependable comfort backed by genuine expertise.

With the ProAir Elite Protection Program, we turn unexpected AC breakdowns into managed, worry-free experiences.

Our mission is to protect what keeps homes livable by combining our deep HVAC knowledge with fast, transparent support that customers can truly rely on.

Our Goals: Simplicity, Trust & Innovation

Select Your Plan

ProAir Elite Protection - Enhancing Comfort, Ensuring Peace of Mind